Refund Policy

Thank you for investing in your freelance career with Freelance Mentors. We are committed to providing you with high-value training and support. Please read our refund policies below carefully.

1. “Six-Figure Freelancer Training Course” Refund Policy

We are committed to your success in launching your freelance career. Therefore, we offer a refund guarantee tied to your ability to secure your first paying client.

Eligibility for Refund:

You are eligible for a full refund under the following conditions:

• Timeframe to Secure Client: If you have not secured your first paying client within 60 days of your purchase date, you may be eligible for a refund.
• Refund Request Window: You must submit your refund request within 90 days of your purchase date.

Important Definitions:

• First Paying Client: For the purposes of this guarantee, “first paying client” is defined as reaching an agreement with any client to pay you any amount of money.
• Evidence of Effort: While we trust in your honest effort, in an effort to prevent fraud or abuse we may, at our discretion, request reasonable evidence that you have taken steps to implement the course strategies. This could include copies of proposals sent (with client names redacted), or screenshots of outreach messages.

Refund Process:

To request a refund, please follow these steps:

1. Email our support team at [email protected] with the subject line “Training Course Refund Request.”
2. In your email, provide the following information:
   • Your full name and email address used for the purchase
   • Your purchase date
   • A brief explanation of your efforts to secure a client
   • Any optional evidence you wish to provide
3. Our support team will review your request within 15 business days and notify you of the outcome.

Exceptions:

• This refund policy does not apply to any additional one-on-one coaching or other services purchased separately.

2. “Freelance Mentors” Online Community Membership Refund Policy

We want you to be satisfied with your “Freelance Mentors” Online Community membership. Therefore, we offer the following policy:

• 7-Day Satisfaction Guarantee: If you are not satisfied with the community within the first 7 days of your initial monthly membership purchase, you may request a full refund. To be eligible, you must request the refund within 7 days of your purchase date.
• Cancellation: You may cancel your monthly community membership at any time. Upon cancellation, you will not be billed for any future months. However, please note that we do not provide refunds or partial refunds for any past payments or for the current billing cycle. Your access to the community will continue until the end of the current billing cycle.

Refund Process:

To request a refund under the 7-day satisfaction guarantee, please email our support team at [email protected] with the subject line “Community Refund Request” within 7 days of your initial purchase.

Important Notes:

• Refunds will be processed to your original payment method.
• It may take 30 business days for the refund to appear on your statement.
• We reserve the right to refuse a refund if we believe the refund policy is being abused.

We are here to support your success. If you have any questions about our refund policy, please contact our support team.